Say hello to a better resident experience.
Most of your life is managed online, so why should your resident experience be any different? We are pleased to provide you with the TLC Tenant Benefits Program. Giving you easy access to manage your living experience online while receiving additional benefits throughout your tenancy. TLC is for truly easy-living saving you time and money.
We Help Protect Your
As your full-service property management company we’ll perform the duties associated with managing your rental property. Our real estate management team will do everything we can to create a positive experience renting your home.
The making for a better living experience
It's the smart thing to do
Online Resident Center
Allows our Tenants Easy Payments, Recurring Payments, Statements, Access Documents, Messages & Notifications, Mobile App, Inspection Reports and Accessible 24/7.
Utility Connection Concierge
Easy utility connection setup service by Citizen Home Solutions. A personal representative will contact you to assist in utility setup for water, electric, trash, cable/internet, and security service if desired.
HVAC/AC Filter Delivery
Renters Insurance Accessibility
No longer do you need to shop around for renter’s insurance. Acquire renter’s insurance directly in your tenant portal.
After-Hours Live Support
Pay Rent Online 24/7
Multiple options for paying rent. Rent can be paid online or in advance via the Tenant Resident portal. No charge if you pay via eCheck. If you pay via Debit or CC merchant providers do charge a small fee. Cash payments are also accepted via our PayNearMe option allowing tenants a secure way to pay rent at convenient locations like 7-Eleven, CVS, Walmart, and FamilyDollar throughout Orlando.
Build Positive Credit
Digital Move In & Move Out Inspections
Move-in & Move-out inspection report to ensure your new residence is documented top to bottom. Eliminating the headaches & concerns of future security deposit returns.
Late Fee Forgiveness
No Renewal Fee
A $99 Value! If you decide to renew your lease agreement for another term. There is no lease renewal fee from The Listing Rem. The majority of professionally managed homes charge a hefty lease renewal fee. Not with the TLC package.
Free Home Buying Assistance
Simple Rental Payments
Our comprehensive tenant portal allows you to set up automatic payments. Simply input your banking details at move in and never worry about sending your rental payments to our office again. Rent submitted, Rent Received.
Rental Property Repairs
Submit maintenance requests via your online tenant portal. We will reach out for scheduling and assistance. Maintenance requests need to be submitted through your portal for tracking & dispatching technicians.
Here To Assist
Have an issue with your tenant portal or questions regarding your lease agreement? Create a request in your portal, with details stating your question or request, and we’ll get back to you promptly.
You get a better renting experience with The Listing Real
Estate Management as your property management company.
$35 per month
Mandatory service will begin on your lease start date or lease renewal date.
Program Frequently Asked Questions
This is a mandatory package to ensure a quality experience throughout your tenancy with The Listing Real Estate Management.
You may utilize your own Renters Insurance Policy and shop for any Renters Insurance Coverage. We only require you to provide this information to management before moving in by inputting the information on your tenant portal.
We highly encourage you to set up utilities through our utility concierge service to ensure utilities are transferred before moving in. If you do not use our Utility Concierge Program, you must supply The Listing Rem verification that all required utilities per the lease agreement have been transferred into your name before taking occupancy.
You will need to login into your tenant portal and submit a General Inquiry requesting to use your one-time waived late fee part of the TLC Benefits Prg. Payment must be made by the 7th for the late fee to be waived.